Refund Policy

1. Return Window

We offer a 30-day return policy. You have 30 days from the date of delivery to initiate a return for a full refund.

2. Eligibility

To be eligible for a return, items must be:

• In original, unused condition
• In original packaging with all tags attached
• Accompanied by the original receipt or proof of purchase

3. How to Initiate a Return

To start a return, contact our customer service team at support@servicedukn.com. We will provide you with return shipping instructions and a return authorization number.

4. Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. The refund will be credited to your original payment method.

5. Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. In such cases, we will provide a prepaid return label.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost.

7. Contact Us

For questions about returns or refunds:

Email: support@servicedukn.com
Phone: +1-555-0123
Hours: Monday - Friday, 9am - 5pm EST